What a Truck Dispatcher Does for Drivers
Find Loads
Searches load boards like DAT Freight & Analytics or Truckstop.
Contacts brokers to book freight for drivers.
Negotiate Rates
Talks with brokers to get the best price per load.
Helps drivers maximize profit.
Plan Routes
Organizes pickup and delivery schedules.
Helps drivers avoid empty miles.
Paperwork & Documents
Handles rate confirmations, BOL (Bill of Lading), and delivery paperwork.
Sends documents to brokers.
Communication
Keeps contact between the driver and the broker.
Updates brokers on pickup and delivery status.
Driver Support
Helps solve problems on the road (delays, detention, rescheduling).
What Drivers Need to Work With a Dispatcher
Usually drivers must have
- MC Number
DOT Number
Active insurance
Authority to operate
- Example authority issued by Federal Motor Carrier Safety Administration.