FAQs on Truck Dispatch Services

How to choose the RIGHT truck dispatching company?

Consider these 03 points when you choose a truck dispatching company.

Truck Dispatch Company Rates

In the United States of America, the average dispatch rate with a dispatching company is 10%. If you get the best rates for dispatcher service, it is a no-brainer whether to choose one or not.

2. High Dollar Per Mile/Rate Per Mile Dispatch Provider

More than finding the loads, a Truck Dispatcher should be proficient in generating a high rate per mile or dollar per mile. This is the true money that you make when you haul. Never settle to loads with less rate per mile.
If you feel that RPM is less, then beware it is time to switch your truck dispatch company.

3. Dedicated Dispatcher as Your Virtual Office Assistant

The success mantra behind every successful load is the strong understanding between the dispatcher and owner operator. The fun part with a good dispatch company, the dispatcher becomes your virtual office assistant.
Dispatch companies are a real boon for small owner operators who want to cut their expenses. Because the dispatcher will be running the back-office work for him.

Some of the important activities a truck dispatch company for owner operator does are given below:

Entire paper works will be taken care of – All the necessary paperwork involved from booking to post-delivery of the load for you should be taken care by the dispatcher. This includes broker setup, W9, Insurance certificate generation, sending you a copy of all rate confirmation, consolidating rate confirmation/BOL/POD’s/Lumper receipts/scale tickets post-delivery, creating all your invoices, factoring submission, and many more. 

Driver Assistance – The dispatcher has to guide you or your driver with all the necessary details that you need to pick up and drop off your freight, collect on detention time, lumper’s focus and finally to keep your truck moving.
Broker Credit Check and Broker Negotiation – For owner operators, making multiple calls, negotiating rates, lack of clarity and uncertainty is something that you are going to hate if you are managing the entire show yourself. Good dispatcher negotiates very hard for each load, for you, so that you get the best rate per mile. They run credit on all BROKERS and SHIPPERS against the load that they provide. With this good dispatcher for owner operators ensures that you will never fall into any kind of trap with a broker or shipper.